I am happy to say that my computer has the product I purchased and is working well. Thank you so much for caring and following up. I will be a repeat customer just for that :)
First time to download a app that was bought online went very smooth n easy would buy from u again. Enjoyed the experience
Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good.
Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.
Wow. What a great service. Very satisfied as well as impressed