It took me a few minutes to figure out I wasn't following your instructions, but I kept working with it until I figured out the problem. No problems since.
this is the first time that I have purchased a download only product and prefer to have a physical copy of the software as a precaution. However, having used your site I may start to use it more often. the download went smoothly and the instructions were clear. the fact that you included DVD burning softwarehouse was also a bonus. so far I have had a positive experience using your website.
Great product, had a problem initially downloading, emailed customer services, they responded within two hours giving me a detailed work list, it worked, I now have office 2010 and I am thrilled with it. I will certainly use this software store in the future. Thanks Guys.